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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A context menu will show up. It offers detailed information about all the actions that you can perform on the page in question. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich library of instructional videos demonstrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our extensive Frequently Asked Questions database, which covers questions asked by real users and offers real solutions. We constantly update our FAQ section with new Q&A's so as to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can contact our fantastic team of customer support engineers available 24-7 and eager to help you with any problem. Each support ticket you open will be answered in less than one hour (the average response time is approximately twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 52722

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com